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Market Touch

With Market Touch1 you can review your account balances and positions, get real-time quotes, and create stock quote lists - via your telephone, 24 hours a day!


Getting Started

Call 800-362-6275.
Key in your ten-digit Valet account number.
Enter your Personal Identification Number (PIN)*.
Simply follow the verbal instructions. You may press * # at any time to return to the previous selection.
* A PIN is a number you select to ensure privacy for your account information. The first time you access the Market Touch system, enter the last 4 digits of your social security number or tax ID number. When you have accessed the system, you will be prompted to change your PIN. You may also change your PIN at any time in the future by pressing * 8.

How to Access Account Balances

Call 800-362-6275.
Key in your ten-digit Valet account number.
Key in your PIN.
Press 3 for account information.
Press 1 to hear your account balance.

Call 800-362-6275.
Key in your ten-digit Valet account number.
Key in your PIN.
Press 1 for quotes.
Enter symbol, followed by #.
Example: IBM press: 43 22 61 #

For option quotes, just precede the symbol with a Q and follow the verbal instructions.
Stock Symbol Conversion Table


A=21 B=22 C=23 D=31 E=32 F=33 G=41 H=42 I=43
J=51 K=52 L=53 M=61 N=62 O=63 P=71 Q=11 R=72
S=73 T=81 U=82 V=83 W=91 X=92 Y=93 Z=99


How to Create a Stock List

Call 800-362-6275.
Key in your ten-digit Valet account number.
Key in your PIN.
Press 1 for quote services.
Press 4 to create a stock list.
Enter a stock list number between 1 and 9.
Enter stock symbol followed by the # sign.
Continue to enter up to 10 symbols for your stock list, or press 0 # to finish your stock list.
Navigational Aids

Press * 7 to switch between accounts.
Press * 8 to change your PIN.
Press * 2 to access the Help menu.
Press * 9 (or hang up) to exit.
Press * 1 to return to the Main menu.
Optional Symbol Conversion Tables


Expiration Month
Month Call Put
January A M
February B N
March C O
April D P
May E Q
June F R
July G S
August H T
September I U
October J V
November K W
December L X

Strike Price
Price Letter Price Letter
5;105;205 A 65;165;265 M
10;110;210 B 70;170;270 N
15;115;215 C 75;175;275 O
20;120;220 D 80;180;280 P
25;125;225 E 85;185;285 Q
30;130;230 F 90;190;290 R
35;135;235 G 95;195;295 S
40;140;240 H 100;200;300 T
45;145;245 I 7.50 U
50;150;250 J 12.50 V
55;155;255 K 17.50 W
60;160;260 L 22.50 X


Examples of How to Enter Symbols

Stocks example: IBM. Press: 43 22 61 #
"I B M"

Options example: IBM June 105 Call. Press: 11 43 22 61 33 21 #
"Q I B M June Call 105"
Preferred Issues example: IBM Prd. Press: 43 22 61 15 21 #
"I B M Prd A"
When Issued example: IBM Wi. Press: 43 22 61 14 #
"I B M Wi"
Rights example: IBM Rts. Press: 43 22 61 16 #
"I B M Rts"
Warrants example: IBM Wts. Press: 43 22 61 17 #
"I B M Wt"


Important Information About Quotes
The first time you use Market Touch, a bank of 100 quotes is established. Your quote bank is reduced by one for each quote requested through Market Touch. Your broker reserves the right to limit the number of free quotes provided by Market Touch and to charge for excessive quote usage.


1 Note: Certain Valet account holders are not permitted to trade using the Market Touch system. Consult your Investment Representative for assistance.

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